Holiday Shipping Schedule

In celebration of the Chinese Lunar New Year, our logistics and warehouse partners will be on holiday from February 9th to February 22rd (GMT -8). Our operations will be adjusted as follows during this period:

Order Processing & Shipping:

  • Our store remains OPEN, and you can place orders at any time.
  • For U.S. Domestic Orders: Items shipped from our U.S. warehouse will be processed and shipped as usual during the holiday. (Available for U.S. addresses only and applies to eligible products)
  • For international & Other Orders: All other orders placed during this period will be processed in sequence starting from February 23th.

Exclusive Holiday Offer:

  • To show our appreciation for your orders and patience during the holiday, we're offering an exclusive discount code: NEWYEAR2026
  • Validity: From Feb 9, 00:00 (GMT -8) to Feb 22, 23:59 (GMT -8)

Shipping Timeline Note:

  • The final batch of orders shipping from China will be dispatched by February 8th.
  • After full operations resume on February 23th, there may be slight delays in processing and shipping due to order backlog. We appreciate your patience.

Customer Service:

Our online chat support will have limited availability during the holiday. We will address them as soon as possible after we return.

Pick Your Favorite Character

Jotoys

🌟JOIN YOUR LIFE, BE THE WORLD🌟

Since 2021, JOTOYS has been on a mission to unlock pure imagination and celebrate your true self through collectible art. We believe in a world full of wonder and creativity.

Free shipping

1. Free shipping on order over $40!
2. For orders under $40, shipping costs $4.99.

Customer service

We are available from monday to friday to answer your questions.

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