This Privacy Policy explains how JOTOYS ("we," "our," or "us") collects, uses, shares, and protects your personal information when you visit or purchase products from [www.jotoys.store] (the "Website").

1. Information We Collect

a. Device Information
When you visit our Website, we automatically collect:

Technical Data: IP address, browser type, time zone, device type, and operating system.

Browsing Activity: Pages viewed, referral sources, and interactions with the Website.

Log Files: Tracking IP addresses, timestamps, and pages accessed.

Pixels/Tracking Beacons: To monitor usage patterns on the Website.

b. Order Information
When you make a purchase from our Website, we collect:

Contact Information: Name, billing/shipping address, email, and phone number.

Payment Information: Credit card details (processed securely through a PCI-compliant gateway).

Transaction Records: Purchase history and order-related communication.

c. Combined Data
The combined information from device and order details is collectively referred to as "Personal Information."

2. How We Use Your Information

a. Order Fulfillment

Process payments and deliver products.

Send order confirmations, invoices, and shipping updates.

Screen for fraud/risk (e.g., using third-party tools like Shopify).

b. Communication

Respond to inquiries and provide customer support.

Send promotional updates (with your consent; you can opt-out at any time).

c. Legal Compliance

Fulfill tax, regulatory, or legal obligations.

3. Sharing Your Information

We only share your data with the following entities when necessary:

Service Providers: Shopify (see [Shopify Privacy Policy]), payment processors, and shipping partners.

Legal Authorities: To comply with subpoenas, court orders, or applicable laws.

Business Transfers: In the case of mergers, acquisitions, or asset sales.

4. Your Rights

a. General Rights

Access, correct, or delete your personal information.

Object to processing or request data portability.

b. California Residents

Request disclosure of the categories of data sold/shared (as per CCPA).

To exercise these rights, please contact us at service@jotoys.net.

5. Data Retention

We retain order information as necessary to:

Fulfill orders and comply with legal obligations (e.g., tax records).

Resolve disputes or enforce agreements.

6. Security

We implement industry-standard security measures (SSL encryption, access control) to protect your data. However, no system is 100% secure — please report any suspicious activity promptly.

7. Do Not Track (DNT)

We do not alter our data practices based on DNT browser signals.

8. Children's Privacy

Our Website is not intended for users under the age of 18. We do not knowingly collect information from minors.

9. Policy Updates

We may periodically revise this policy. Changes will take effect after they are posted on the Website.

10. Contact Us

For questions, contact
Email: service@jotoys.net
Hong Kong Phone: +852 4753 1083
For E-commerce Inquiries (China): +86 190 6503 2756